Frequently Asked Questions



  • Q: Do I have to attend orientation?
  • A: While New Student Orientation is not mandatory, it is the first oppotunity new students have to meet with an academic advisor and register for classes. If you cannot attend an orientation program because none of the dates fit in your schedule, please call your advising college to set up a separate appointment to register for courses. These meetings usually do not happen until after the first day of classes since most advising colleges are busy working orientation programs during the summer and winter.

  • Q: I just confirmed my admission and paid my deposit. How come I still can't register for orientation?
  • A: The enrollment deposit usually takes at least two full business days to process. If you are concerned about your deposit, please call the Admissions office at 301-314-8385

  • Q: I'm a Scholars/Honors student. do I have to attend a Scholars/Honors program?
  • A: No! While we do encourage students to attend a program tailored for their living and learning program (LLP), we understand that it doesn't always work best with their schedule. Students admitted into these LLPs can attend any program that works with their intended major. To register for a traditional orientation program, please contact our office.

  • Q: I am not in Scholars/Honors. Can I attend a Scholars/Honors program?
  • A: Unfortunately, no. The Scholars and Honors programs are restricted only to students in those living and learning programs. Please note, hoewever, that Global Communities and Civicus programs are NOT restricted, and anyone can attend those programs.

  • Q: For two-day programs, am I required to stay in the residence hall?
  • A: The overnight portion of the program is an important part of the orientation experience, and we encourage all students to take part. However, we understand that certain circumstances will not allow students to stay the night in our residence hall. We are able to make exceptions on a case by case basis. Please note: The cost of overnight housing is included in the orientation fee and cannot be adjusted.

  • Q: Can I room with my friend at my orientation?
  • A: Roommate assignments are handed out as students check in to the orientation program. If you wish to room with someone, we recommend checking in at the same time. There is no way to guarantee that you will be able to room with a specific person.

  • Q: I am a freshman student and I want to attend an orientation program in August, but all the dates that show up are in June & July. Help!
  • A: If you would like to attend a one-day program, you can either call our office at 301-314-8217 and a member of our staff will assist you, or send an email with your name, major, and University ID number to

  • Q: How do I pay for orientation?
  • A: You will not be charged the orientation fee until after your orientation program. Your fees will be posted on your student account through the Office of the Bursar. This is the same way you will be charged for tuition.

  • Q: I have a food allergy. What do I need to do?
  • A:Call Dining Services' nutritionist at 301-314-8058 - preferably one week in advance of your Orientation program. The Dining Services team is happy to help but they cannot unless you alert them that you want an accommodation.

  • Q: Can I go on a Terp Trip on day 2 with my parents/family members?
  • A: Unfortunately, no. All students attending a 2-Day program have a set schedule on the second day of orientation, and the terp trips are only offered for parent & family members.

  • Q: I want to change my major. Should I do that before or after orientation?
  • A: We strongly recommend changing your major before orientation. If you plan to switch your major to an LEP (Limited Enrollment Program) and were not directly admitted, then attend the orientation for your current major, and you are able to apply for your LEP during the first semester of classes. For more information, visit the LEP website.

  • Q: My Immunization record will not be ready before my orientation program. What do I do?
  • A: It is okay if your immunization form is not ready by your orientation. You can submit your immunization record online at the health center website. Please submit your records before the first day of classes.

  • Q: What time do I have to be at my orientation program?
  • A: For first-year students attending a two-day program, check-in begins at Easton Hall at 7:30am on the first day of your program. For transfer students and first-year students attending a one-day program, check in begins at 7:30am at Cole Student Activities building. To see the full schedule of your orientation program, visit the Orientation Dates page.

  • Q: If I'm in Freshmen Connection, will I register for classes at Orientation?
  • A: Freshmen Connection students will come to orientation with a completed course schedule, but will have the opportunity to review and adjust their schedule with an Advisor at Orientation.


  • Q: Can I join my student when they complete their academic advising?
  • A: Unfortunately, no. Please read the section entilted "FERPA" for more information about confidentiality of student information.

  • Q: Is this program required?
  • A: This program is optional for family members.

  • Q: For two-day programs, will I be provided overnight accommodations?
  • A: We are only able to provide accommodations for students, and cannot house parents & family members. There are a number of hotels in the College Park area within walking and driving distance to campus.

  • Q: Where and when should I pick my student up from their program?
  • A: For two-day programs, students will be finished their program by 2:30pm on the second day of their orientation. They should be picked up at Denton Hall, where they were dropped off for check-in. For one-day programs, students will be finished by 4:00 pm, but the actual ending time of the program varies depending on their college and major.