Frequently Asked Questions (FAQs)

We know as you transition to the University of Maryland, College Park you might have a lot of questions. Below you will find some of our Frequently Asked Questions (FAQs) for students and family members. 

  • Q: Do I have to attend New Student Orientation?
  • A: Yes. In order to register for your Fall or Spring Semester courses, you need to register and attend an Online New Student Orientation. This is the first opportunity new students have to meet with an academic advisor and register for classes.

 

  • Q: When will registration open?
  • A: Orientation Registration opens in mid-October for Spring Admitted students and Late February for Fall Admitted students. 

 

  • Q: Are masked required at Orientation?
  • A: Yes all Orientation Participants (Students & Families) are required to wear a mask during orientation in indoor spaces when not actively eating or drinking. 

 

  • Q: Am I required to be vaccinated to attend Orientation?
  • A: ALL orientation participants (students and family members) will be REQUIRED to show proof of FULL vaccination or proof of a negative PCR test taken within 72 hours of your scheduled visit. Supporting documentation will be required at check-in. Digital or physical paper copies of proof are both allowed. 

 

  • Q: I just confirmed my admission and paid my deposit. How come I still can't register for orientation?
  • A: The enrollment deposit usually takes at least two full business days to process. If you are concerned about your deposit, please call the Admissions Office at 301-314-8385.

 

  • Q: I want to change my major. Should I change it before I attend orientation?
  • A: All of our Orientation dates are designed for you to meet with your academic college. We strongly recommend changing your major before orientation. If you plan to switch your major to an LEP (Limited Enrollment Program) and were not directly admitted, then attend the orientation for your current major, and you are able to apply for your LEP during the first semester of classes. For more information, visit the LEP website.

 

  • Q: Is orientation online for Winter 2021-2022?
  • A: No. With the university’s plan to resume operations to full capacity for the 2021-2022 Academic Year, under the assumption that COVID-19 conditions remain the same,  the Office of Student Orientation and Transition intends to transition to our traditional in-person orientation for Winter Orientation 2021-2022. All registered Orientation participants must attend an in-person orientation in order to register for classes.

 

  • Q: How does orientation work?
  • A:
    1. Register for a New Student Orientation Date. Freshmen and Transfer register for a 1-Day Orientation during the winter.
    2. Take the Math Placement Test! All Freshmen are required to take the Math Placement Test. Math Placement Test requirements vary for Transfer students. Visit our Math Placement page to learn more!
    3. Within a week of your orientation, you should receive a pre-orientation email from your Orientation Advisor (an undergraduate student) with final details and reminders. 
    4. Make sure your email is updated with the university by visiting testudo.umd.edu and clicking “Change Address/Email.” All correspondence for orientation will come via email so it’s important that your email is correct.
    5. Within a week of your orientation (for some colleges it's earlier) you should receive access to your Pre-Orientation Canvas Modules & Quizzes.
    6. On the date of your orientation check-in will begin at 7:45 AM at Cole Student Activities Building.

 

  • Q: What time does orientation begin?
  • A: Orientation will begin at 7:45 AM EST in Cole Student Activities Building. 

 

  • Q: Can my parents and/or family members attend orientation?
  • A: Yes, we will be hosting a separate Terp Family Orientation Program in person for Parents and Family members. They can register by either calling our office or you can register them when you register yourself online or over the phone. There is a $66 fee for Terp Family Orientation for every guest above the age of 18. 

 

  • Q: How much will orientation cost?
  • A: There is a $116 fee for our New Student Orientation Program. This fee is charged to your student account AFTER you attend New Student Orientation.

 

  • Q: Why is there a fee if orientation?
  • A: The budget of the Office of Student Orientation and Transition is entirely self-support, which means no state or institutional funding is received. This fee is solely to subsidize the cost of all Orientation programs and UNIV100 office operations, professional staff, and undergraduate student staff.

 

  • Q: Can I have the fee waived?
  • A: Yes, we do offer a fee waiver for students who exhibit financial need. The waiver request form can be accessed on our Paying for Orientation web page. 

 

  • Q: Can I receive a refund for my Orientation program?
  • A: The Office of Student Orientation and Transition does not process refunds for participants after they attend the New Student or Terp Family Orientation program. As is explained above, Orientation fees are used as the sole funding for the Office's functioning and all meals, housing, and other program accommodations are booked in advance of each program date. Refunds may be issued by request if participants cancel their Orientation session in advance of the date and do not attend.

 

  • Q: How will I get my student ID?
  • A: Incoming students will be able to get their photo ID taken at the Mitchell Building on campus during Orientation. 

 

  • Q: My Immunization record will not be ready before my orientation program. What do I do?
  • A: Your immunization record needs to be submitted by the First Day of Classes. You will not have access to submit your Immunization record until AFTER you attend orientation. Visit https://health.umd.edu/immunizations for more information! If you have questions about your Immunization record please contact The University Health Center.
  • Q: Is participating in Terp Family Orientation required?
  • A: No participating in the Terp Family Orientation program is optional. However, we recommend that every student have at least one family member participate in orientation to ensure you have all the information and resources to support your new Terp in their transition.

 

  • Q: How can I register for the Terp Family Orientation program?
  • A: You can register by signing up when your student registers for New Student Orientation or by calling our office at 301-314-8217.

 

  • Q: Are masked required at Orientation?
  • A: Yes all Orientation Participants (Students & Families) are required to wear a mask during orientation in indoor spaces when not actively eating or drinking. 

 

  • Q: Am I required to be vaccinated to attend Orientation?
  • A: ALL orientation participants (students and family members) will be REQUIRED to show proof of FULL vaccination or proof of a negative PCR test taken within 72 hours of your scheduled visit. Supporting documentation will be required at check-in. Digital or physical paper copies of proof are both allowed. 

 

  • Q: How does Terp Family Orientation work?
  • A:
    1. Register for a Terp Family Orientation Program. We have dates throughout the summer on Mondays, Wednesdays, & Fridays (though some dates vary). We have dates throughout the winter and dates can be found on our dates and schedule page. We encourage you to register for the same date as your student if possible, but that is not required.
    2. A week before your Terp Family Orientation Program you will receive an email from terpfamilyorientation@umd.edu with your Schedule & Final Details.
    3. On the morning of your Terp Family Orientation Program, you will check-in at 7:45 AM. 

 

  • Q: What are the benefits of attending the Terp Family Orientation Program?
  • A: Participating in our Terp Family Orientation will grant you access to our Online Terp Family Orientation portal which includes pre-recorded presentations, slides, and FAQs for all of our key university offices who present at Orientation. Terp Family Members who opt to register for our Terp Family Orientation Program will be registered for a day packed full of engaging presentations, opportunities to meet and ask questions to current UMD students, and a chance to experience UMD on campus. 

 

  • Q: How much will the Terp Family Orientation cost?
  • A: There is a $66 fee for our  Terp Family Orientation Program. This fee is charged to your student’s account AFTER you attend New Student Orientation. To learn more about when we bill visit our Paying for Orientation website page. 

 

  • Q: Why is there a fee for Terp Family Orientation?
  • A: The budget of the Office of Student Orientation and Transition is entirely self-support, which means no state or institutional funding is received. This fee is solely to subsidize the cost of all Orientation programs and UNIV100 office operations, professional staff and undergraduate student staff

 

  • Q: Can I receive a refund for my Orientation program?
  • A: The Office of Student Orientation and Transition does not process refunds for participants after they attend the New Student or Terp Family Orientation program. As is explained above, Orientation fees are used as the sole funding for the Office's functioning and all meals, housing, and other program accommodations are booked in advance of each program date. Refunds may be issued by request if participants cancel their Orientation session in advance of the date and do not attend.

 

  • Q: Can I join my student during their orientation while they register for classes?
  • A: Unfortunately, no. Please read the section entitled "FERPA" for more information about the confidentiality of student information. We have created a separate Terp Family Orientation Program for parents and family members and your student will participate in their own orientation.

  • Q: What if I have additional questions about the Terp Family Orientation Program.
  • A: You can email us at terpfamilyorientation@umd.edu anytime!

 

  • Q: Can I join my student when they complete their academic advising?
  • A: Unfortunately, no. Please read the section entitled "FERPA" on Family Orientation page for more information about the confidentiality of student information.

 

  • Q: Is this program required?
  • A: This program is optional for family members.

 

  • Q: For two-day programs, will I be provided overnight accommodations?
  • A: We are only able to provide accommodations for students, and cannot house parents & family members. There are a number of hotels in the College Park area within walking and driving distance to campus.

 

  • Q: Where and when should I pick my student up from their program?
  • A: For two-day programs, students will be finished their program by 2:30pm on the second day of their orientation. They should be picked up at Easton Hall, where they were dropped off for check-in. For one-day programs, students will be finished by 4:00 pm, but the actual ending time of the program varies depending on their college and major.
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