Who is the Office of Family Engagement?
We support parents and family members in student success!
As the primary point of contact for the families of UMD undergraduate students, the Office of Family Engagement provides resources, services, and programs that promote a constructive partnership to support student success. We believe that establishing relationships with parents and family members is an important component of a successful University of Maryland experience for students.
Office of Family Engagement
Phone: 301.314.8429
Email: terpfamily@umd.edu
Website
Hub Homepage
How can I stay connected?
- The Office of Family Engagement provides the Terp Family eConnection, a communications portal to access important news, reminders and receive personalized newsletters specific to you and your student
- You should start receiving their emails by June
- If you haven’t yet, you can sign-up at terpfamily.campusesp.com
- Participate in one of the many volunteer opportunities offered by OFE
- Sign up to receive Maryland Today, UMD’s daily digital newspaper
- Follow official UMD accounts on social media
- Facebook: @UnivofMaryland
- Instagram: @UnivofMaryland
- X: @UofMaryland
- Threads: @UnivofMaryland
How do I monitor my student's progress?
The Family Educational Rights and Privacy Act (FERPA) of 1974 (commonly referred to as the "Buckley Amendment") is designed to protect the confidentiality of education records and to give students access to their records to assure the accuracy of their contents.
Important to remember:
- All student records kept by the university are private – this extends to transcripts, finances, counseling, health, and student conduct records
- Students have the option to waive their right to privacy and grant limited access to their family which includes access to
- Class schedules
- Grades
- Student account balance information
To request access, click here.
You should not have possession of your student’s University username and password. Having possession of credentials that are not yours is is a violation of our technology use polic,y and that is not how we want students starting their time at the university.
We encourage students and families to agree upon methods of communication before classes begin. Coming to an agreement and establishing expectations for communication fosters trust and mutual responsibility.
How can I notify the University if I have a concern about my student?
Emergency Response (available 24/7)
- University Police - 301.405.3333 (non-emergency: 301.405.3555)
- Counseling Center - 301.314.7651
- University Health Center - 301.314.8184 (mental health services: 301.314.8106) or health@umd.edu
Non-emergency Response
- Office of Family Engagement - 301.314.8429 or terpfamily@umd.edu
- Office of the Dean of Students - 301.314.8484 or deanofstudents@umd.edu
- Vice President for Student Affairs - 301.314.8430 or studentaffairs@umd.edu
- Family Warmline (therapist) - 301.314.7651
- Behavior Evaluation and Threat Assessment (BETA) Team - 301.314.2382 or use this online form
- CARE to Stop Violence - 301.314.2222 (crisis cell: 301. 741.3442) or uhc-care@umd.edu
- Department of Resident Life - 301.314.2100 or reslife@umd.edu
- Education Abroad - 301.314.7746 or educationabroad@umd.edu
- Office of Student Conduct - 301.314.8204 or studentconduct@umd.edu
- University Chaplains - 301-314-9866 or 301-314-9893 or chapel@umd.edu
For a full list of resources and contact information, please visit our Quick Reference Guide.
Get Involved, Share Your Love
- Volunteer Opportunities: Families are an essential part of the Terp community, and we encourage you to stay engaged throughout your student’s journey. From attending events to volunteering and connecting with other families, your involvement helps strengthen our vibrant campus community.
- Join the Parents Philanthropy Board or make your own donations to funds such as Terp Family Fund, Fostering Terp Success, Campus Pantry, and the Student Crisis Fund.
- Send a care package
Quick Links
Sign up for eConnection
The Office of Family Engagement provides the Terp Family eConnection, a communications portal to access important news, reminders and receive personalized newsletters specific to you and your student.
Check out the Terrapin Guide
The Terrapin Guide serves as a comprehensive resource for information on campus policies, academic matters, financial services, and student programs. The guide is updated every summer in both English and Spanish.
Join or watch our webinar series!
The Terp Family Fundamentals webinar series is intended to help parents and families understand how they can best support their student(s) while they're at the University of Maryland. All presentations are recorded and made available on the Terp Family YouTube page.